Returns & Exchanges at MGN JEWELLERY
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure your jewellery is returned in its original condition to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Authorization Number.
Secure Packaging
Place the jewellery in its original gift box and secure it inside a padded mailing envelope to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our quality control center.
Inspection and Refund
Once our artisans inspect the item for quality, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing